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Compte
How do I create an account?Sign up, then confirm your email address to publish listings.
I forgot my password.Request a link to set a new password from the sign-in page.
How do I delete my account?Delete your account from the dashboard; your listings go with it.
Annonces
Is publishing free?Yes. Publishing and keeping a listing online is free.
Why does my listing need to be confirmed?Every six months one click confirms that the property is still available.
My listing was blocked. What now?Read the email with the reason, fix the listing and request a re-check.
How many photos can I add?Up to 30 photos per listing.
Paiements
How do I pay for a Boost?By card on Polar's secure checkout; we never see your card number.
Can I get a refund?Refunds go through us; a full refund ends the Boost.
What is the Verified badge?A badge for people who paid and confirmed their email. 10 € for one year.
Agences et promoteurs
How do I register my agency or development company?Sign in, fill in the profile and send it. We check it within one working day.
How do I add agents to my agency?Invite them by email from your agency dashboard.
My agency already has a profile I did not create.Contact us and we will send you a link to take it over for free.
Confidentialité et sécurité
Someone asked me to pay a deposit before a viewing.Do not pay a deposit before a viewing; report the listing.
I received a message from Estate24 about my ad on another site.A private copy of your ad from another site, never published without your approval.
How do I report a listing?Report a listing: choose a reason and our moderators review it.
